POLÍTICA DE PRIVACIDADE

1.Privacidade

1.Declaração de Privacidade A Tracenet IT Solutions sabe o quanto é importante conhecer e estar seguro sobre a utilização de seus dados pessoais, bem como de seus clientes. Por isso, nos preocupamos em esclarecer e explicar a nossa Política de Privacidade.

Nós reconhecemos a necessidade de proteção e de gerenciamento adequados das informações pessoais coletados em nosso site, bem como aqueles que nos são compartilhados por nossos clientes. A presente Política de Privacidade auxiliará a compreender quais os tipos de informações que podemos coletar, como essas informações poderão ser utilizadas e com quem as informações poderão ser compartilhadas.

2. Quais são as informações pessoais que coletamos

As informações pessoais que obtemos podem ser coletadas das seguintes formas:

Site: Informações pessoais são coletadas no momento que o usuário interage em nosso site através de formulários, comentários, depoimentos e pesquisas. Essas informações pessoais incluem, dentre outras, o nome do usuário, e-mail e telefone. Ao coletar as informações o usuário escolhe se dá, ou não, o consentimento para o tratamento destes dados para envio de novidades, artigos e promoções. O usuário do nosso portal não é obrigado em hipótes e alguma a fornecer qualquer dado pessoal para navegar nas páginas do site, de modo que qualquer informação é fornecida por livre e espontânea vontade. Somente é necessária a coleta de dados básicos quando o usuário desejar o retorno de seu contato. Todas as Informações Pessoais são colhidas de maneira justa e não invasiva, com o seu consentimento voluntário. As Informações Pessoais não são acessíveis a nenhuma pessoa fora da função específica para a qual foram coletadas.

Cookies: Dados pessoais podem ser coletados através de cookies, com o consentimento do usuário. Para mais informações consulte nossa Política de Cookies.

Contratos: Coletamos os dados de nossos clientes necessários para a confecção do contrato e emissão de nota fiscal. Estes dados são, entre outros, o e-mail para contato e eventual envio de Nota Fiscal Eletrônica, nome, CPF, CNPJ, Razão Social, Nome completo do Responsável, Telefone, Endereço comercial completo com CEP, Bairro, Cidade e Estado e a Inscrição Estadual quando aplicável.

Compartilhamento: Podemos ter acesso a dados pessoais compartilhados por nossos clientes. Neste caso a Tracenet IT Solutions, como operadora de dados, seguirá todas as instruções e políticas de privacidade e proteção de dados de seus clientes, protegendo estes dados compartilhados contra acesso indevido, e conforme as normas da Lei Geral de Proteção de Dados.

E-mail: Os e-mails ficam armazenados nos servidores do Gmail, configurando transferência internacional de dados.

Funcionários: Coletamos dados pessoais de nossos colaboradores e candidatos a vagas de emprego. Estes dados são necessários para execução do contrato de trabalho, efetuar o registro do funcionário e atender à legislação trabalhista.

3. Mídias Sociais

A TRACENET IT SOLUTIONS se utiliza também da Mídia Social para se comunicar e interagir com seus clientes e consumidores por meio de Websites de terceiros como, por exemplo, o Facebook ou o Twitter. Estes Websites de terceiros são uma tecnologia baseada na Internet que não é operada ou controlada pela TRACENET IT SOLUTIONS. Ao interagir, compartilhar ou “Curtir” a página da TRACENET IT SOLUTIONS no Facebook, twitter, ou outra mídia social, você poderá revelar determinadas informações pessoais a TRACENET IT SOLUTIONS ou a terceiros.

Usamos os “botões sociais” para permitir que os nossos usuários compartilhem ou marquem páginas da web. São botões de sites terceiros de mídias sociais, e que podem registrar informações sobre suas atividades na internet, incluindo este site. Por favor, reveja os respectivos termos de uso e políticas de privacidade desses sites para entender exatamente como eles usam suas informações, como optar por não receber ou excluir tais informações.

A quantidade de informações pessoais visíveis dependerá das suas próprias configurações de privacidade no Facebook, twitter e demais mídias sociais.

 

4. Purposes and legal bases

Listed below are the purposes and legal bases of TRACENET IT SOLUTIONS’ data processing:

PURPOSES

  • Comply with terms and conditions established in contracts with our customers.
  • Recruitment and assessment of adherence to the job vacancy.
  • To facilitate communication with you (including in cases of emergency and to provide you with information information).
  • Comply with requirements.
  • Monitor your use of our systems our systems (including monitoring your use of our site and any applications and any applications and tools you use).
  • Social listening (identifying and analyzing what is being said about TRACENET IT SOLUTIONS and our customers on social media [publicly accessible content only] in order to understand sentiment, intent, disposition and market trends and the needs of our needs of our stakeholders and thereby improve our services).
  • Improve security and of our website, operation and information.
  • Performing data analytics, i.e., apply analytics to operations and business data to describe, predict, and improve business performance within TRACENET IT SOLUTIONS and/or provide a better user experience. (about how we use analytics on our site are found in our cookie policy).
  • Offer our products and services and services to you (unless you have objected to such treatment).
  • Administer benefits to employees
  • Delivery of information to government agencies.

LEGAL BASIS

  • Required for performance of a contract in which you, your company, or a controller of your data represents one of the parties.
  • Justified on the basis of our legitimate interests to ensure that we recruit the right employees. employees.
  • It is justified on the basis of our legitimate interests in ensuring proper communication and emergency management in the organization.
  • Necessary for compliance with a legal obligation to which we are subject.
  • It is justified on the basis of our legitimate interests in avoiding non-compliance and protecting our reputation.
  • It is justified on the basis of our legitimate interests in protecting our assets and brand in social media. brand in social media.
  • It is justified on the basis of our legitimate interests in ensuring that you have an excellent user experience and that experience and that our networks and information are secure.
  • It is justified on the basis of our legitimate interests in ensuring the proper functioning of our business operations
  • It is justified on the basis of our legitimate interests in ensuring that we can conduct and improve our business
  • It is justified based on the TRACENET IT SOLUTIONS‘ legitimate interests in ensuring that our employees receive the appropriate benefits.
  • To comply with a legal obligation.

We only rely on our legitimate interest for specific purposes. Such processing of personal data in no way overrides the interests, rights and freedoms of the data subjects.

5. About the sharing and cession of information

TRACENET IT SOLUTIONS does not have the practice of disclosing information that can identify the user and never shares information or sells and rents this personal data to third parties. This data is for the exclusive internal use of the company to achieve the purposes expressed in the previous item.

The data may be shared with third parties only in the following situations:

  • Upon court order or request by government oversight bodies.
  • Data transferred to public bodies to comply with the legislation in force, for example, personal data contained in electronic invoices and their XMLs, or data on our employees to be necessary for the payment of INSS or FGTS.
  • Data transferred to accounting or human resources service providers, to meet tax and labor obligations;
  • Data transferred to financial institutions to enable payment options to our customers, or for the payment of salaries to our employees and contractors;
  • Data transferred for business purposes to third-parties service providers who provide services for us, such as billing, payment processing, customer service, emailing, advertising and marketing, security and performance monitoring, repair and maintenance services, order and transaction processing and fulfillment, verification of customer registration information, research, data storage, auditing and data processing;

6. Information Security

To make sure that your personal information is secure information is secure we communicate our privacy and security guidelines to TRACENET IT SOLUTIONS employees and we strictly follow the precautionary measures regarding privacy within the company. We strive to protect your Information personal, entrusted to us by our customers, through measures physical, technical and organizational to reduce the risks of loss, misuse, unauthorized access, disclosure and improper alteration of this data.

7. Rights of Data Subjects

Holders of personal data have certain rights with regard to their personal data and may exercise these rights by contacting by contacting us at: [email protected]

  • Confirmation of the existence of personal data processing;
  • Access to personal data in accordance with applicable law;
  • Correction of incomplete, inaccurate or outdated data;
  • Data portability;
  • Request for information on shared use of data;
  • Revocation of consent, where applicable.

For security reasons, we can only fulfill your request if we are sure of your identity. Therefore, we may request additional data or information to confirm the identity and authenticity of the Data Subject. Please note that, as mentioned above, for most of the products and services that we offer, TRACENET IT SOLUTIONS acts as the operator of the personal data, as instructed by our Customers (controllers). If you are a Consumer and wish to exercise your rights with respect to the personal data that TRACENET IT SOLUTIONS handles as the operator, you should contact the Customer who is using our services, and who is the controller of this data.

8. Termination of Processing

This Privacy Policy applies in the circumstances mentioned above for the entire period of time that TRACENET IT SOLUTIONS stores personal data. We store and maintain your information: (a) for as long as required by law; (b) until the termination of the processing of personal data as mentioned below; or (c) for as long as necessary to preserve the legitimate interest of TRACENET IT SOLUTIONS. Thus, we will process your data, for example, during the applicable statute of limitations or for as long as necessary to comply with a legal or regulatory obligation. Termination of personal data processing will occur in the following cases: (a) when the purpose for which the personal data was collected is achieved, and/or the personal data collected is no longer necessary or pertinent to the achievement of such purpose; (b) when the Data Subject request the deletion of his/her data; and (c) when there is a legal determination in this sense. In the cases of termination of personal data treatment, except in the cases established by the applicable legislation or by this Privacy Policy, the personal data will be eliminated

9. Personal Data Officer (PDO)

TRACENET IT SOLUTIONS provides below the contact details of the Personal Data Officer (PDO), who is responsible for answering any and all requests from users, or the National Authority, which are related to personal data. For any questions, requests or complaints regarding the processing of personal data, please contact our Personal Data Officer: [email protected]

10. Changes to Privacy Policy

TRACENET IT SOLUTIONS reserves the right to update or modify this Policy, at any time and without prior notice. However, we will always post the new, revised version on our Web site. If there are changes in the way we treat personal data, you will be informed in order to verify if you want to continue using our services.

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Rio de Janeiro

+55 21 2223-1412

Avenida Presidente Vargas, 542
Grupo 415 – Centro
Rio de Janeiro – RJ, 20071-000 -Brazil

São Paulo

+55 11 2306-2122

Rua Cristovao Pereira, 1626
Campo Belo
São Paulo – SP, 04620-012- Brazil

Santa Catarina

+55 21 2223-1412

Avenida Sete de Setembro, 776
Sala 501 B26 – Fazenda
Itajaí – SC, 88301-201 – Brazil

Florida

+1 954-900-8912

6280 W. Atlantic Blvd.
Margate – FL, 33063 – USA

POLÍTICA DE PRIVACIDADE